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Accessibility and Its Importance in Tourism – Hotel Management | Grade XI

Concepts and Meaning of Tourism

Short answer questions

  1. Explain the accessibility and its importance in tourism. [5]

Ans: Accessibility is another important component of tourism. It is the means by which a tourist can reach to the point of service delivery. The special feature of the tourism industry is the immovability of the product. In other industries product of commodity moves the customer, but in tourism customer requires to be physically presented to receive service. Accessibility is the possibility to receive tourism service. Attractions motivate tourists but it must be affordable and possible. It must be possible for general people. Accessibility is related to be possibility to visit, to feel, to see or to watch the events, to realize or understand and experience. It is related to fulfilling the desire or wants created by attractions. Accessibility is not to have any travel destination.

  • Accessibility is the means of travel to the destination.
  • Tourism is sum of the total activities created by travel and stay of outsiders. The travel is related to accessibility and stay is accommodation, so accessibility no tourism.
  • Tourism service does not move the tourist but tourist must arrive at the point of service delivery and the means of arriving at the point is accessibility.
  • Transport can be attraction itself.

From the above discussion we can conclude that no accessibility no tourism.

2. What are the nature of tourism? Explain. [5]

Ans: Tourism is a complex subject to understand. It is due to service concept, business of ideology and non-material object. Basic nature of tourism are: Tour oriented, Income generative, Temporary, Purposeful, Entertainment oriented.

i. Service Nature: Tourism is service industry. Because of service is

  • Intangible, non-material product. Tourism is related to service, facility, pleasure, and leisure, which is not possible to be visualized.
  • Tourism is a combination of economic (measureable) and non-economic (immeasurable) goods.
  • Ownership of tourism product is nontransferable. In tourism, buy and sale of a product does not mean to buy the property.
  • Tourism is an assembled product. Total travel service cannot be provided by a single enterprise. So tourism is a joint effort of several service organizations.
  • Tourism product does not move. The tourism product cannot be transported. The customer needs to move to the product, or visit the Point of Service Delivery (POSD).

ii. The demand of tourism product is very unsuitable. It is very sensitive business. Its demand is influenced by different factors such as season, economy, politics, religion and other special events in their country, on the way and at the destination.

iii. Tourism is a luxurious concept. Tourism product being leisure, pleasure, and comfort, it is the most luxurious concept. As tourism is economic activity it is related with rich people. So our customers are from the influential society, advance, rich, and intellectual.

iv. Tourism products are perishable (non storable). A service ‘dies’ if not sold within a given time. It cannot be stored. If they are not sold on a particular day/ time the potential revenue they are supposed to earn on that time/ day is lost and cannot be recovered.

v. Every citizen of a country is directly or indirectly involve in tourism. Their behavior, response towards tourist represent image of the destination. The tradition, custom, religion, festivals, friendship motivate them to visit a destination.

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3. ‘All travelers are not tourists’. Justify. [5]

Ans: Travelers: are the people who travel for different purpose. Travelling is a journey and this is related to movement of people. It includes all type of journey taken by human beings for tourism purpose, visiting purpose, migration or for work.

Tourism: are temporary visitors. They are the travelers but their purpose of travel is to get pleasure in their leisure. In other word tourist is the person who does the act of tour. Tours is to travel for pleasure. Tourist is a person who consume/ enjoy tourism products. A tourist can be national/ domestic or international, nationality does not count. They enjoy tourism products, involve in tourism activities.

The Oxford Dictionary defines ‘tourist’ as; “a person who does the act of tour”, or “person travelling or visiting a place for recreation”. The word ‘tour’ is defined as’ “Journey through a place visiting things of interest”. So the tourist is a person who travels to different places of interest for recreation.

We need to understand few points to make it more clear who the tourist is:

  • Tourist is a person who travels and stays in tourist destination.
  • Tourist travels to destination and stays at least 24 hours, but not more than one year during the same year.
  • ‘The stay’ and ‘activities’ at the destination creates economy at the destination. The ‘activities’, are distinct from those of the resident and working populations of the places.
  • Tourist is ‘not allowed to earn money’ at the place where he visits. He must not be involved in earning/ employment activities.
  • Tourist may domestic or international.
  • Destinations are visited for a legitimate purpose.

From the above discussion we can conclude that travelers include tourist but ever traveler is not tourist. Travelers include all type of travels such as visit, work, migration, etc. travelers may not generate income at the destination they visit but they may involve in income earning activity which is not allowed for tourist.

4. Differentiate between man-made and natural attractions. [5]

Ans: In tourism attraction is the magnetic power of a destination or an activity which attracts people from there. It may not attract local people but is attracts people from there. It motivates people to travel and involve in tourism activities. For the purpose of tourism the attractions are classified as Nature made and Manmade.

i. Nature Made attractions: They were made by nature. Mother Nature has created many interesting things in this world. They have magnetic power so they are used by tourism enterprises as resources. They add services and facilities with natural attraction to create tourism product. Nature is always seasonal, so nature based tourism will be seasonal.

Manmade Attractions: Manmade attractions are the sites developed or modified by the people. They are the result of human civilization. It may be past history, human civilization, past or present development. People are traveling since long time past to visit those places, although it was not for tourism purpose. Some examples of made attractions are the religious places, historical sites, rich culture, commercial centers, old places and monuments, etc.

ii. Tourism Made Attractions: They are created or developed by tourism for the purpose of tourism. They are the resorts, and activities operated at the destinations. They are long term investment.

Activity Attraction: Different activities are organized to attract people. Some of them are organized by tourism to attract tourists Other activities are organized by others such as World Cup and tourism utilize them. Activities are short term attraction.

iii. Supplementary Attraction: Tourism supplementary attractions are developed to add with core attraction to increase the attraction values, or to create selling size of a site. If some attractions are small and does not give full satisfaction to the travelers supplementary attractions are added. Tourism Event Attractions: are getting importance in modern tourism. They are organized by the tourism related business organization to attract, promote tourism, motivate people to travel promote destination. Different countries or regions are organizing events such as conventions, exhibitions, sport events, beauty contests, Visit Year, etc., to attract tourists.

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